Where is the Institute of Imagination based?
Our Head Office and registered office is Second Home, 68 Hanbury Street. Our activities and workshops are run at the Imagination Lab at The Workshop, 26 Lambeth High Street. To find it, type ‘Imagination Lab’ into Google Maps. We also run events and activities in partner venues, but the website listing will always state the location of the activity.

Is the Imagination Lab open every day?
The Imagination Lab is only open when we have events scheduled, so please check our what’s on page before heading to the Lab. We always recommend that you book workshops in advance to avoid any disappointment, as events often sell out. In August we have events running every day except Mondays, although we are open on Bank Holiday Monday 26 August. 

What kind of events do you run at the Imagination Lab?
We run a variety of events from large-scale, all day workshops with a variety of activities to multi-day camps focussed on developing specific skills. As the programme of events is diverse, it is best to browse our what’s on page for a full list.

Do you run the same events again?
We run the same format of events regularly i.e. Lab Live (large one day event), Lab Life (smaller half day workshops), Lab Liftoff (three day camp-style workshops). However, the content of these will always differ from event to event, so you’ll always experience something new. In August, we have the Mega Maker Lab on all month and you can book tickets on our what’s on page.

You don’t have events listed on the website for later in the year – when will you know what events will be on?
Tickets for upcoming events are released a minimum of 4-6 weeks beforehand and we are unable to confirm upcoming events before they are announced on the website. All confirmed events will be on our what’s on page on the website.

Do you run camps during school holidays?
Yes, this summer we have Mega Maker Lab all month which is a family experience every Tuesday-Sunday. We also have drop-off Lab Liftoff skills camps. All confirmed events are on our what’s on page on the website. We tend to open booking for events about 4-6 weeks in advance and this will be announced via our mailing list and social media. Sign up for our mailing list to be the first to hear about events.

Can I bring my school/class to the Imagination Lab?
We run a schedule of schools’ workshops throughout the year, which are advertised on our what’s on page. The majority of these sessions are for schools based in Lambeth – if you are a Lambeth resident, you can sign up for the Lambeth Community Programme here. However, we can occasionally run bespoke schools workshops. To find out more about this, please email the Experience and Learning team. We also run school sessions with partner organisations, like the Mayor of London. These sessions will be listed on our what’s on page, where details of how to book will be included.

What is the age range for activities at the Imagination Lab?
Unless otherwise stated, our recommended age range is 5-12 years. There is some flexibility in this and we would advise that you review the activities on offer at the event and whether they would be suitable for your child(ren). Please call us if you are unsure and would like to discuss this further. We also run evening events for adults, which are generally suitable for children aged 13 years and over to attend alongside an accompanying adult. These will be labelled Lab Late and the recommended age will be included in the event description.

Are children who are younger than the advised age range able to attend?
Younger siblings may attend alongside ticket holders, but there will not always be an early years provision at events. Children not taking part in the activities who are under the advertised age range do not need to have a ticket. Occasionally we will ask that under 5s register for a free ticket to we can gauge numbers, but this will be made clear at the time of booking if it is required.

Do adults need a ticket for Imagination Lab events?
Yes. Adults need to purchase tickets for all events that they are attending with their child(ren) as our activities are designed for adults to participate in with their child(ren). For free events where there is advance registration due to limited spaces, it’s also essential to include all children and adults in your booking. The exception to this is Lab Liftoff, which are a drop off event for children.

Can I use childcare vouchers to pay for tickets?
No, we do not accept childcare vouchers as we are not an Ofsted-registered childcare provider.

Do I need to attend events with my child?
For most of our events, children are required to attend with a parent or carer, as our activities are designed for adults to participate in with their child(ren). This includes Mega Maker Lab. We run Lab Liftoff camps where we encourage parents/carers to leave their children. It will be clearly stated on the event booking page if the event is designed to be a drop off event.

Are Imagination Lab events suitable for children with SEN/additional needs?
Our events are suitable for all children. We would advise that our larger events, labelled Lab Live, could be overwhelming for children with additional needs, but there are quieter areas within these events for children to take a break. We often schedule events specifically for those with SEN/additional needs (including deaf children) and these will be listed on our what’s on page. The next event is on 13 August. Please get in touch with us if you have any questions or requests regarding additional needs provision.

Is there food and drink at the Imagination Lab?
At some of our events, food and drink is available to buy from food stalls. It will always state in the event listing if there is the option to buy food and drink. You are welcome to bring packed lunches and snacks to the Lab, even when there is food available to purchase.

Are there baby change facilities at the Imagination Lab?
There are baby change facilities in the mixed use family toilets at the Lab.

Is there space to leave buggies at the Imagination Lab?
We do not have a secure buggy park at the Lab, but you are welcome to leave buggies at reception at our larger events. The Lab itself is a warehouse space and there’s plenty of room to leave buggies at events.

Is there a car park at the Imagination Lab?
The Workshop, where the Lab is based, has a small car park at the front entrance, but this is not managed by the Institute of Imagination. If you choose to leave your car here, it is done at your own risk. We recommend travelling to the Lab via public transport.

I’m a carer, can I come for free?
Carers tickets are available free of charge for carers accompanying visitors with disabilities and you can add these to your order when you book online for Mega Maker Lab or call us for other events.

How can I get a refund if I can no longer attend?
You can request a refund on your tickets via Eventbrite up to 7 days in advance. If you can no longer attend less than 7 days in advance, we will try to accommodate changing your ticket to another day during August free of charge for Mega Maker Lab, subject to availability.

Do you run any schemes for sponsored places?
If you’re a household that receives support, you can book free places, which are sponsored, at many of our events including Mega Maker Lab. To register for sponsored places, you must receive any of the following tax credits, allowances and benefits:

  • Council Tax Benefit
  • Housing Benefit
  • Incapacity Benefit
  • Job Seekers Allowance
  • Employment & Support Allowance
  • Income Support
  • Pension Credit
  • Child Tax Credit
  • Working Tax Credit
  • Free school meals
  • Universal Credit
  • Be registering for a child or children in care

You can register for these sponsored places here or call us on 020 7494 9153

I’m interested in connecting with the iOi – who do I get in touch with?
If you are interested in partnering/collaborating with us, i.e running an activity or a workshop at an iOi event, then please get in touch directly with the Experience and Learning team. Please allow two weeks for a response, as we are a small and busy team. We also run a volunteering programming. If you are interesting in volunteering with us, please contact Alex, our Volunteer Manager. If you would like to support or donate to the iOi, please contact our Development team. If you have any other query please email us with more information and we will pass you on to the correct team member.